Privacy Policy

Updated: 20/04/2026

WB Live Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (https://www.wblive.co.uk/) or engage with our services.

1. Who We Are

WB Live Ltd is a UK-based live events promoter and show production company.

Registered address: Suite RA01 195–197 Wood Street London E17 3NU United Kingdom

Contact email: admin@wblive.co.uk

2. What Personal Data We Collect

We may collect and process the following personal data:

  • Full name

  • Email address

We do not collect sensitive personal data through our website.

3. How We Collect Your Data

We collect personal data when you:

  • Sign up to our mailing list

  • Contact us directly via email or website forms

  • Purchase tickets via third-party platforms

4. Ticket Sales and Third-Party Platforms

We do not sell tickets directly through our website. Instead, we redirect users to third-party ticketing platforms, including:

  • Ticket Tailor

  • DICE

These platforms are responsible for processing your personal data and payments.

5. Payments

Payments for tickets are processed by third-party providers such as Stripe via ticketing platforms. We do not directly store or process your payment information.

6. How We Use Your Data

We use your personal data to:

  • Communicate with you regarding events or enquiries

  • Send occasional marketing emails about upcoming shows and promotions (only where you have opted in)•

  • Manage event access (e.g. sharing names with venues for entry purposes)

7. Marketing Communications

We may send you promotional emails via Squarespace Email Marketing if you have opted in to receive them.

You can unsubscribe at any time by clicking the link in our emails or contacting us at admin@wblive.co.uk.

8. Data Sharing

We only share your data when necessary:

  • Venues: We may share attendee names for event entry and guest list purposes

  • Service providers: Limited sharing with platforms that help us operate our business (e.g. email marketing tools)

We do not sell your personal data to third parties.

9. International Data Transfers

As we sell tickets to customers in countries including Sweden, Germany, Ireland, Spain, France, and the Netherlands, your data may be processed outside the UK.

Where this occurs, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

10. Data Retention

We retain personal data only for as long as necessary:

  • For marketing purposes, until you unsubscribe

  • For operational and legal purposes, as required

11. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request the deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (for marketing)

To exercise any of these rights, please contact us at admin@wblive.co.uk.

12. Cookies

We do not use cookies or tracking technologies for analytics or advertising purposes on our website.

13. Children’s Data

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: admin@wblive.co.uk Address: Suite RA01, 195–197 Wood Street, London, E17 3NU